Refund and Delivery Policy

1. Delivery of Digital Services

All services provided on tano-news.com are delivered digitally. Once your payment is successfully processed: You will receive confirmation via the email used during purchase. Access to the platform and subscribed content will be granted immediately. Content is available directly through your user account on the website. Your access will remain active for the duration selected at purchase (e.g., 1 month, 6 months, or 12 months). No physical products are shipped.

2. Refund Policy

We aim to provide a reliable and high-quality news service. Please review the following refund conditions: Eligibility: Refunds may be considered only if you were unable to access the service due to a verified technical issue, or if a duplicate or unauthorized payment has occurred. Request Period: Refund requests must be submitted within 14 days of purchase. How to Request a Refund: To request a refund, please contact support@tano-news.com and include your order or transaction details, the email used for purchase, and a clear description of the issue. Non-Refundable Cases: Refunds will generally not be granted if the service has already been accessed or used, content has been viewed or consumed, the request is based on personal preference or dissatisfaction, or the request is submitted after the 14-day period. Refund Processing: Approved refunds will be issued to the original payment method. Processing times may vary depending on your payment provider but typically take 5–10 business days.

3. Important Notes

Access is granted for the selected subscription period only. Subscriptions do not automatically renew unless explicitly stated. Any misuse of the platform, including copying or redistributing content, is prohibited. Technical issues caused by user devices, internet connections, or third-party software are not eligible for refunds. However, our support team will assist in resolving access issues where possible.

4. Contact Us

If you have any questions regarding your purchase or access: Email: support@tano-news.com